Contact Us


For your convenience, we have included answers to many frequently asked MyChart questions in our Frequently Asked Questions page.

UCI Health MyChart Customer Support

For any assistance with UCI Health MyChart, please reach out to our MyChart Customer Support team. They would be glad to provide any assistance with general questions related to access, passwords, and other technical issues.

UCI Health MyChart Customer Support

Phone: 1-833-469-2478

Hours: 8:00 AM – 5:00 PM PST, Monday through Friday

Please note, the UCI Health MyChart Customer Support team. will be unable to answer any clinically related questions but would be more than happy to assist you with getting the support you need.

Billing Support

For assistance with billing or any questions related to your statement, please contact UCI Health’s toll-free billing support.

UCI Health Single Billing Office (SBO)

Phone: 1-833-353-7700

Hours: 8:00 AM – 4:30 PM PST, Monday through Friday

Clinical Support

In order to provide the best care, if you have any clinical or medical questions, please contact your provider or clinic directly.

Please login to your UCI Health MyChart account and send a MyChart message to your provider or clinical care team.

Medical Records

For assistance or questions related to your health record, please contact UCI Health’s Medical Records team.

UCI Health Medical Records Department

Phone: 1-714-456-5670

Fax: 1-714-456-7576

Hours: 8:00 AM – 4:30 PM PST, Monday through Friday

You can also email questions to the UCI Health Medical Records team at roi@hs.uci.edu