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Contact Us


For your convenience, we have included answers to many frequently asked MyChart questions in our Frequently Asked Questions page.

UCI Health MyChart Customer Support

For any assistance with UCI Health MyChart, please reach out to our MyChart Customer Support team. They would be glad to provide any assistance with general questions related to access, passwords, and other technical issues.

UCI Health MyChart Customer Support

Phone: 1-833-469-2478

Hours: 24 hours a day, 7 days a week

Please note, the UCI Health MyChart Customer Support team will be unable to answer any clinically related questions but would be more than happy to assist you with getting the support you need.

Billing Support

For assistance with billing or any questions related to your statement, please contact UCI Health’s toll-free billing support.

UCI Health Single Billing Office (SBO)

Phone: 1-833-353-7700

Hours: 6:00 AM – 10:00 PM, 7 days a week.

Clinical Support

In order to provide the best care, if you have any clinical or medical questions, please contact your provider or clinic directly.

Please login to your UCI Health MyChart account and send a MyChart message to your provider or clinical care team.

UCI Health Patient Experience: We value your feedback

As a patient of UCI Health, your journey is important to us.

We want to hear about how we may assist you with a request or concern. If you had a memorable experience with an employee, we want to hear about that, too. Your feedback will ensure UCI Health is delivering personalized care to you and our community. To fill out our feedback form, please click here.

UCI Health Office of Patient Experience

Phone: 1-714-456-7004

UCI Health

P.O. Box 14091

Orange, CA 92868-4091

Medical Records

For assistance or questions related to your health record, please contact UCI Health’s Medical Records team.

UCI Health Medical Records Department

Phone: 1-714-456-5670

Fax: 1-714-456-7576

Hours: 8:00 AM – 4:30 PM PST, Monday through Friday

You can also email questions to the UCI Health Medical Records team at roi@hs.uci.edu